Frequently Asked Questions
General QUESTIONS
- What is CaliBike?
CaliBike is a sustainable and innovative cycling brand offering stylish, retro-designed electric bikes that combine modern technology with eco-friendly benefits. Our bikes are designed for convenience, performance, and a greener way to commute.
- How far can I ride on a single charge?
The range of our bikes depends on the model and riding conditions, but most CaliBikes can travel between 40 to 60 miles on a single charge. Factors like terrain, rider weight, and usage of pedal assist will affect the total range.
- How long does it take to fully charge the battery?
Charging time varies by model, but typically, it takes between 4 to 6 hours to fully charge a CaliBike battery.
- Are CaliBikes suitable for hilly terrains?
Yes, CaliBikes are equipped with powerful motors and pedal-assist features that make riding on hilly terrains easy and enjoyable. Our bikes are designed to provide a smooth and efficient ride even on challenging surfaces.
- How much does a CaliBike weigh?
CaliBikes are designed to be lightweight for easy handling and transport. Most models weigh between 40 to 55 pounds, including the battery.
- What kind of maintenance does a CaliBike require?
CaliBikes require minimal maintenance, similar to traditional bicycles. Regular checks on tire pressure, brake function, and battery health are recommended. The electric components are designed for durability but should be serviced by professionals if any issues arise.
- Can I ride a CaliBike in the rain?
Yes, CaliBikes are water-resistant and can be ridden in light to moderate rain. However, it’s important to avoid submerging the bike in water and to dry the bike after riding in wet conditions to maintain its longevity.
Product QUESTIONS
- Do you offer a warranty on CaliBikes?
Yes, we offer a limited warranty on all CaliBikes, covering defects in materials and workmanship. The specific terms and duration of the warranty vary by model, so please refer to your bike’s documentation for details.
- Where can I purchase a CaliBike?
CaliBikes are available for purchase on our official website.. You can also find them in certain bike shops across the country.
- Do you offer financing options?
Yes, we offer financing options to make owning a CaliBike more accessible. Please check our website or speak to a sales representative for more information on available plans.
- Can I test ride a CaliBike before purchasing?
Yes, we offer test rides at select locations and events. Check our website for upcoming test ride events or contact a nearby authorized dealer to schedule a test ride.
Customer Service
- How can I contact customer support?
For any inquiries or support, you can contact our customer service team via email at support@calibike.com or by phone at +1951.732.7233
Battery Specifications
Our 18650 battery specifications: 18650-2200-3.6VEnglishSpecification_new
Triangle pack insides
52V15T Battery
Dimensions for 52V15T & 52V20T Batteries
48V 20T & 52V 20T Battery Dimensions (new)
2000W Motor Specifications
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| Usage: | Boat, Car, Electric Bicycle, Fan, Home Appliance, Other |
| Certification: | CE |
| Type: | Gear Motor |
| Construction: | Permanent Magnet |
| Commutation: | Brushless |
| Protect Feature: | Totally Enclosed |
| Speed(Rpm): | 300rpm-500rpm |
| Output Power: | 2000w |
| Efficiency: | IE 4 |
| Name: | Mac wheel hub motor cassette freewheel ebike motor |
| Voltage(V): | 24v/36v/48v/60v |
| Rated Speed: | 200rpm to 520rpm |
| Color: | black |
| Application: | Ebike |
| Weight: | 3.9kg-4,4kg |
Mac Rear Motor |
Here is the brief introduction of MAC geared hub motor: |
| The Mac Motor is a High Power, High Torque, Geared Hub Motor intended for Spoked Bicycle wheels from 16” to700C. Rated Output power is typically between 500 to 2000W depending upon the motor winding selected and the operating voltage. An internal 5:1 planetary gear with clutch is implemented. New stronger Composite Gears are now standard to ensure a long trouble-free life. |
What’s the difference between Mac Hub Motor and DD Motor? |
| The gear reduction allows the motor to spin at a higher and more efficient rpm greatly improving the starting torque and hill climbing ability when compared with comparable Direct-Drive motors, whilst also being smaller and lighter than a comparable DD motor. The clutch offers minimal drag when not under power. Unlike the majority of geared motors on the market, the Mac 500W is built for the high-power demands of the US market, not the highly restricted EU market. The slower wound versions could still be used and stay within the EU speed limit, for those requiring more hill climbing ability than the typical 250W motors can offer. |
Motor Details |
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| Model | 53621HR -CD |
| Rated Power(W) | 2000 |
| Rated Voltage(V) | 24/36/48/60 |
| Speed Range(rpm) | 160-520 |
| Efficiency (%) | >80 |
| Noise(dB) | <65 |
| Weight(kg) | 4 |
| Gear Ratio | 5:1 |
| Dropout size | 135mm/170mm |
| Usage | Rear Hub motor for electric bicycle |
Features
- High Efficiency and High-Power Handling. It takes a lot to get this Motor Hot!
- Strong acceleration and excellent climbing ability.
- Disc Brake compatible (front and rear, model specific), 7-speed freewheel, standard 135mm axle width for rear, standard 100mm axle width for front.
- Epicyclic Reduction Gear and High Pole Count motor system means more torque and power in a compact and lightweight package.
- Clutch ensures effortless riding experience.
- Long Life, Maintenance Free, replacement parts readily available with low cost and user serviceable if required.
Outline & Drawings | |
 | ![]("https://calibike.com/wp-content/uploads/2024/11/motor05.jpg) |
Rated speed: |
| 6 turn high speed motor – 400rpm loaded at 36V, 520rpm loaded at 48V |
KPH: |
| 6T – 45kph (36v), 65kph (48v) |
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48V 1000W Motor Specifications
52V BMS Replacement
The new 52V BMS is 1 pin less so please refer to the following video on how to remove the extra pin from the connector.
72V 3000W (5000W Peak) Motor Specifications
48V/52V Motor Kit Installation Instructions
How to make a purchase without a PayPal account.
Making purchases without a PayPal account is very easy and secure with PayPal secure checkout.
- After you have selected your products proceed to the checkout screen and click on “Proceed to PayPal” as shown below:
2.On the PayPal login screen select “Pay with Debit or Credit Card”
3.Enter your credit/debit card details and complete the transaction. It’s that easy!
- What is CaliBike?
CaliBike is a sustainable and innovative cycling brand offering stylish, retro-designed electric bikes that combine modern technology with eco-friendly benefits. Our bikes are designed for convenience, performance, and a greener way to commute.
- How far can I ride on a single charge?
The range of our bikes depends on the model and riding conditions, but most CaliBikes can travel between 40 to 60 miles on a single charge. Factors like terrain, rider weight, and usage of pedal assist will affect the total range.
- How long does it take to fully charge the battery?
Charging time varies by model, but typically, it takes between 4 to 6 hours to fully charge a CaliBike battery.
- Are CaliBikes suitable for hilly terrains?
Yes, CaliBikes are equipped with powerful motors and pedal-assist features that make riding on hilly terrains easy and enjoyable. Our bikes are designed to provide a smooth and efficient ride even on challenging surfaces.
- How much does a CaliBike weigh?
CaliBikes are designed to be lightweight for easy handling and transport. Most models weigh between 40 to 55 pounds, including the battery.
- What kind of maintenance does a CaliBike require?
CaliBikes require minimal maintenance, similar to traditional bicycles. Regular checks on tire pressure, brake function, and battery health are recommended. The electric components are designed for durability but should be serviced by professionals if any issues arise.
- Can I ride a CaliBike in the rain?
Yes, CaliBikes are water-resistant and can be ridden in light to moderate rain. However, it’s important to avoid submerging the bike in water and to dry the bike after riding in wet conditions to maintain its longevity.
- Do you offer a warranty on CaliBikes?
Yes, we offer a limited warranty on all CaliBikes, covering defects in materials and workmanship. The specific terms and duration of the warranty vary by model, so please refer to your bike’s documentation for details.
- Where can I purchase a CaliBike?
CaliBikes are available for purchase on our official website.. You can also find them in certain bike shops across the country.
- Do you offer financing options?
Yes, we offer financing options to make owning a CaliBike more accessible. Please check our website or speak to a sales representative for more information on available plans.
- Can I test ride a CaliBike before purchasing?
Yes, we offer test rides at select locations and events. Check our website for upcoming test ride events or contact a nearby authorized dealer to schedule a test ride.
- How can I contact customer support?
For any inquiries or support, you can contact our customer service team via email at support@calibike.com or by phone at +1951.732.7233
Making purchases without a PayPal account is very easy and secure with PayPal secure checkout.
- After you have selected your products proceed to the checkout screen and click on “Proceed to PayPal” as shown below:
2.On the PayPal login screen select “Pay with Debit or Credit Card”
3.Enter your credit/debit card details and complete the transaction. It’s that easy!