Calibike Privacy Policy

Effective Date: August 15th, 2024

1. Introduction

Welcome to Calibike. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and other services (collectively, the “Services”). We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

Personal Data: When you create an account, purchase a product, or interact with our Services, you may provide personal information such as your name, email address, mailing address, phone number, payment information, and other details necessary to process transactions or provide customer support.
Communications: We collect information when you communicate with us, including emails, feedback, and customer service inquiries.

2.2 Information We Collect Automatically

Usage Data: We collect data about your interactions with our Services, such as IP address, device information, browser type, pages visited, time spent on pages, and other similar data.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content.

2.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, payment processors, and other partners, in accordance with their privacy policies.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Our Services: We use your information to operate, maintain, and enhance our Services, process transactions, and improve user experience.
To Communicate with You: We may send you administrative emails, updates, and promotional content related to our Services. You can opt-out of marketing communications at any time.
To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal processes, including GDPR and CCPA requirements.

4. Cookies and Similar Technologies

4.1 What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions.

4.2 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Performance and Analytics Cookies: These cookies collect information about how you use our Services, such as which pages you visit most often and if you receive error messages from web pages. This data helps us improve the performance and usability of our website.
Functional Cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
Targeting and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.

4.3 How We Use Cookies

We use cookies to:

Remember your preferences and settings.
Provide personalized content and recommendations.
Analyze website traffic and user behavior.
Improve the performance and functionality of our Services.
Deliver relevant advertising and track marketing campaign effectiveness.

4.4 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete them. However, please note that if you choose to block or delete cookies, some features of our website may not function as intended.

To learn more about how to manage cookies on popular browsers, you can visit:

4.5 Third-Party Cookies

We may also use third-party cookies from service providers who help us analyze usage and deliver personalized content and advertisements. These third-party cookies are subject to the privacy policies of the respective providers.

4.6 Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting that signals your preference to not have your online activities tracked. At this time, our Services do not respond to DNT signals. However, you can adjust your cookie preferences as described above.

5. Embedded Content from Other Websites

Our Services may include embedded content (e.g., videos, images, articles) from other websites. Embedded content from other websites behaves in the same way as if you visited the other website directly.

5.1 Data Collection by Embedded Content

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the content if you have an account and are logged into that website.

5.2 Our Responsibility

We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you interact with through our Services.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or security issues.

7. Your Rights

7.1 GDPR (For EU Residents)

If you are located in the European Union, you have the following rights under the GDPR:

Access: You have the right to request access to your personal data.
Correction: You can request correction of inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your personal data under certain conditions.
Restriction of Processing: You can request a restriction on the processing of your data.
Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data for specific purposes, such as direct marketing.

To exercise these rights, please contact us at sales@calibike.com

7.2 CCPA (For California Residents)

If you are a California resident, you have the following rights under the CCPA:

Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: You can request the deletion of your personal information.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell your personal information.
Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at [insert contact email].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States or other countries where our service providers are located. We ensure that adequate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Children’s Privacy

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: sales@calibike.com
Phone: +1(951) 732-7233

This Privacy Policy was last updated on August 15th, 2024.